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Term & Conditions

Returned items must be received back within 7 days of your shipment receipt date. Must be unused and in original packaging. Certain items are not returnable. Restocking fees and shipping costs may be applied.

Remember: Bikes are for Fun! Don't allow your bike to get you down or stressed out.

If we made a mistake on your order, we apologize and will fix it for you. Since we spend lots of time carefully checking your order this is very rare.

If there's an issue with something you purchased from us, you can either bring it to our store or ship it back.

Please follow all the steps below if you need to return or exchange something. You do not need a return authorization # unless your return is over $100.00. If you return is greater than $100.00 please email for assistance. All returns & exchanges are for the purposes of correction and no other reasons are acceptable. For your special needs please call. If you need money refunded you will have to provide the credit card number and expiration date of the same card you used for the original transaction. Be sure to include a printed copy of your original invoice in your return box. This can be printed by logging on to your ACE Account. Include a copy of any paper work you received on your original order. Additionally, include full explanation so that your return can be handled without delay. Carefully pack your return so it does not get damaged in transit. Returned items must be received back within 7 days of your shipment receipt date. All returns are subject to restocking fees. Bikes, bike kits, custom wheels, frames and certain high cost products/brands are not returnable. We suggest you sell your item on eBay, Craigslist or Amazon if its not returnable.

Ship your returns/exchanges via Ground UPS or insured US Mail (we do not accept CODs). We will not refund your return shipping costs. We do however pay the shipping back to you on exchanges which most mail orders do not do for you. Please include your original receipt and the credit card # you used for the purchase. Merchandise returned that appears used or poorly packaged will not be refunded. (Labor fees are not refundable, i.e., custom built wheels.) Complete bikes, frames, sale items and some other items can not be returned due to high costs of shipping and risk of damage. website will not be held responsible for typographical errors.

We have enjoyed your business since 1981 and we thank you!

Here's our return address:
Return and Exchanges
275 Floral Ave
Johnson City New York 13790


BMX Master, Juex BMX, Jeux de BMX, Juegos de BMX is focused on BMX and BMX type riding. Shop for Mountain Bikes,
Road Bikes, Fixed Gear and BMX. The BMX Parts are the same, but will have
more NON-BMX Parts, Bikes, Frames, Tools and accessories.

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